With all the speculation and interest that people showed in the "Desert Shadows SOLD" topic, I thought it would be appropriate to have a topic devoted only to reviews, or questions about those reviews, from people who have ACTUALLY been to the resort since the ownership change in March 2007. New ownership anywhere can drastically change a place, and so I will start.
First, the comments by DenitalLC and Richard Kenner in the other thread have been, as near as I can tell, very accurate. Also those posts from Doug the general manager and chgonude77, the gay male couple who stayed there are accurate.
We are not condo owners at DSI, but have been regular paying customers of the property for nearly a decade. We always stay in the condo units, preferring the better amenities in them.
First, the new owners, Dan and Laura, have made some huge improvements to the staff. The previous owners were amazingly unfriendly to all except a select few. Many on the staff were the same way. In all the years we've stayed there not once did anyone ever say thank you as we paid our bill. Bizarre. But enough about the past, because now everyone is friendly and appreciative. That alone is a HUGE improvement.
The previous owner's plans for new construction are cancelled. This means that anyone who was thinking this summer was not the time to go should reconsider.
The new owners have made some immediate capital improvements that are very welcome by all. They include large, adjustable umbrellas around the volleyball pool, (the most popular spot), and the cafe, and umbrellas at the condo pool where there previously was little shade. There are also about 100 new lounge chairs. The worst of the old chairs are gone and when we were there over Memorial weekend, probably the busiest weekend of the year, there were chairs to spare.
There are new pool towels, new towels in the rooms, new sheets, the spa has been redecorated. These were all terrific and very needed improvements.
The food in the cafe/restaurant was good for breakfast and lunch, and the dinner we had there was excellent!
Now, about some people's comments about the inability to bring coolers to the pool. Here's my opinion, based on staying at hotels and resorts all over the world:
It is now as it always should have been, but the previous owners never put any effort into running DSI like a resort. First, to the casual guest/visitor it is not obvious that DSI consists of two separate areas; the resort owns the hotel rooms, designated as "Chapparall and Courtyard" on the website, as well as the two pools closest to the office and cafe. The condo association owns the third pool. The resort does not permit coolers at their two pools. If one would like to have a cooler, go to the condo pool, which is actually nicer and generally less crowded. No problem. Can you imagine staying at a nice resort, say the Grand Wailea on Maui, and hauling a cooler full of beer out to poolside and sharing with all your friends? They wouldn't allow it. This is not a Motel 6. It's a resort and it is supported partly by sales of food and beverages. It's totally reasonable.
As near as we could tell from talking with the owners and manager, Doug, the plan is to continue with the existing facility, make steady improvements to the rooms, and get more people to come in with the improved attitudes.
Just two more thoughts, kids and evening clothing.
I agree with Richard Kenner that the resort should continue to allow kids. They were never a common sight there, but it is I believe a smokescreen to say it is a liability issue. This is an expensive resort, not a nudist park like the scores scattered around the country. Those local parks cater to children, this is a place that always catered to adults. That's not a bad thing and says nothing about their commitment to a nudist/naturist resort that does not cater to lifestylers or swingers. The occasional child there was never an issue. However, if they change the policy, keep in mind it affects only a tiny percentage of past customers. Hardly anyone brought kids there.
Clothing, specifically evening attire that some would call sexy or even "slut wear:" It has its place, in some places, but I agree with Richard Kenner, one of the condo owners, that it has little place during normal hours in a nudist resort that is striving to maintian a nudist and non-swinger client list. I'd love to see the owners of the resort be the ones to set the example. Pareos are fine, or other light clothing, but some items fall into the category of "clothing that some would associate with lifestylers" even if the people wearing it aren't. It's a fine line I know, and hard to define. I have no issue really with the sexy clothing at the dances, as that's a smaller venue and people like to "dress up" when they go out.
Overall, Dan and Laura are doing a fabulous job. Laura particularly, almost to a fault really, is running around like a chicken with her head cut off trying to do everything and care for everybody. Sometimes it's a little too much, as she's trying to direct the bar staff from the middle of the volleyball pool. She needs to sit down with the Manager, Doug, and decide who is the Manager and who is hand's on customer schmoozer in the pool. She's trying to do it all. That doesn't work and is distracting and must be very confusing to the manager.
Also, they need to update the website with current news and views to dispel rumors and get good factual information out there.
Thumbs up, way up from the previous owners. It's a work in progress and
can't be everything to everyone.
First, the comments by DenitalLC and Richard Kenner in the other thread have been, as near as I can tell, very accurate. Also those posts from Doug the general manager and chgonude77, the gay male couple who stayed there are accurate.
We are not condo owners at DSI, but have been regular paying customers of the property for nearly a decade. We always stay in the condo units, preferring the better amenities in them.
First, the new owners, Dan and Laura, have made some huge improvements to the staff. The previous owners were amazingly unfriendly to all except a select few. Many on the staff were the same way. In all the years we've stayed there not once did anyone ever say thank you as we paid our bill. Bizarre. But enough about the past, because now everyone is friendly and appreciative. That alone is a HUGE improvement.
The previous owner's plans for new construction are cancelled. This means that anyone who was thinking this summer was not the time to go should reconsider.
The new owners have made some immediate capital improvements that are very welcome by all. They include large, adjustable umbrellas around the volleyball pool, (the most popular spot), and the cafe, and umbrellas at the condo pool where there previously was little shade. There are also about 100 new lounge chairs. The worst of the old chairs are gone and when we were there over Memorial weekend, probably the busiest weekend of the year, there were chairs to spare.
There are new pool towels, new towels in the rooms, new sheets, the spa has been redecorated. These were all terrific and very needed improvements.
The food in the cafe/restaurant was good for breakfast and lunch, and the dinner we had there was excellent!
Now, about some people's comments about the inability to bring coolers to the pool. Here's my opinion, based on staying at hotels and resorts all over the world:
It is now as it always should have been, but the previous owners never put any effort into running DSI like a resort. First, to the casual guest/visitor it is not obvious that DSI consists of two separate areas; the resort owns the hotel rooms, designated as "Chapparall and Courtyard" on the website, as well as the two pools closest to the office and cafe. The condo association owns the third pool. The resort does not permit coolers at their two pools. If one would like to have a cooler, go to the condo pool, which is actually nicer and generally less crowded. No problem. Can you imagine staying at a nice resort, say the Grand Wailea on Maui, and hauling a cooler full of beer out to poolside and sharing with all your friends? They wouldn't allow it. This is not a Motel 6. It's a resort and it is supported partly by sales of food and beverages. It's totally reasonable.
As near as we could tell from talking with the owners and manager, Doug, the plan is to continue with the existing facility, make steady improvements to the rooms, and get more people to come in with the improved attitudes.
Just two more thoughts, kids and evening clothing.
I agree with Richard Kenner that the resort should continue to allow kids. They were never a common sight there, but it is I believe a smokescreen to say it is a liability issue. This is an expensive resort, not a nudist park like the scores scattered around the country. Those local parks cater to children, this is a place that always catered to adults. That's not a bad thing and says nothing about their commitment to a nudist/naturist resort that does not cater to lifestylers or swingers. The occasional child there was never an issue. However, if they change the policy, keep in mind it affects only a tiny percentage of past customers. Hardly anyone brought kids there.
Clothing, specifically evening attire that some would call sexy or even "slut wear:" It has its place, in some places, but I agree with Richard Kenner, one of the condo owners, that it has little place during normal hours in a nudist resort that is striving to maintian a nudist and non-swinger client list. I'd love to see the owners of the resort be the ones to set the example. Pareos are fine, or other light clothing, but some items fall into the category of "clothing that some would associate with lifestylers" even if the people wearing it aren't. It's a fine line I know, and hard to define. I have no issue really with the sexy clothing at the dances, as that's a smaller venue and people like to "dress up" when they go out.
Overall, Dan and Laura are doing a fabulous job. Laura particularly, almost to a fault really, is running around like a chicken with her head cut off trying to do everything and care for everybody. Sometimes it's a little too much, as she's trying to direct the bar staff from the middle of the volleyball pool. She needs to sit down with the Manager, Doug, and decide who is the Manager and who is hand's on customer schmoozer in the pool. She's trying to do it all. That doesn't work and is distracting and must be very confusing to the manager.
Also, they need to update the website with current news and views to dispel rumors and get good factual information out there.
Thumbs up, way up from the previous owners. It's a work in progress and
can't be everything to everyone.
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